Privacy Policy

1. Information We Collect

When you place an order or sign up for early access on our website, we may collect the following information:

  • Full name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely and never stored by us)
  • Phone number (if provided)
  • Browser and device information for website analytics

2. How We Use Your Information

The information we collect is used solely to process and fulfil your order, communicate updates regarding your preorder, send you relevant news and product launches if you have opted in, and improve your overall experience on our website. We do not sell, rent, or trade your personal information to any third party.

3. Email Communications

If you have subscribed to our mailing list or placed a preorder, you may receive emails from us regarding order updates, new product launches, and exclusive early access opportunities. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email we send.

4. Payment Security

All payments made through our store are processed through secure, encrypted payment gateways. Dark Lab Design does not store or have access to your full payment details at any point during or after your transaction.

5. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies are small files stored on your device and do not contain personal information. You may disable cookies through your browser settings at any time, though this may affect certain features of the website.

6. Third Party Services

We may use trusted third party services such as Shopify, payment processors, and shipping providers to operate our store. These services have their own privacy policies and we encourage you to review them. We only share the minimum necessary information required to fulfil your order.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil your order and comply with any legal obligations. You may request the deletion of your data at any time by contacting us directly.

8. Your Rights

You have the right to access the personal information we hold about you, request corrections to any inaccurate information, request the deletion of your personal data, and opt out of marketing communications at any time. To exercise any of these rights, please contact us and we will respond within 5 business days.

9. Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

Dark Lab Design reserves the right to update this privacy policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this privacy policy or how your data is handled, please do not hesitate to reach out to us through our contact page. We are happy to assist.


Effective Date: May 6 2026